What a chatbot really is

It’s been roughly two years now since we started working on our first chatbot in U-Hopper. It was called Talk2Fiesta and was developed as part of the FiestaIoT EU project: it was meant to offer an alternative way of accessing environmental information (among the others temperature, humidity and wind) regarding the city of Santander, Spain. […]

Chatbots for (and with) citizens – Three lessons learnt

Here at U-Hopper, we have gone quite crazy about chatbots lately. For those of you who do not share the hype, chatbots are software programs that, by leveraging artificial intelligence tools and techniques, are able to chat with humans, typically by answering simple questions. At the moment, there is a large variety of chatbots out […]